Dying Reviews invited people who are dying, or who have supported someone who is, to reflect on how they were treated by the everyday systems that surround us – from energy providers and insurance companies, to employers, government departments and even supermarkets.
Some of the reviews are confronting. Others are praiseworthy. All are a powerful reminder that how we treat people during this phase of life matters deeply.
“This is about designing better – not just for the dying, but for all of us,” says Wayne Naylor. “Because how we treat people in this stage of life says everything about who we are as a society"
Watch this TVNZ story highlighting the Reviews and how two women rate New Zealand's compassion.